RivonClaw gives e-commerce teams an always-on AI operator that understands products, policies, buyer messages, orders and logistics. Customer service is already automated end to end; inventory and creator operations are joining the same seller workspace.
Powered by OpenClaw, rebuilt around store authorization, tool boundaries and seller workflows.
Buyer questions, delivery checks, logistics updates, returns and after-sales follow-up are handled with real order and conversation context, not just suggested replies.
Product positioning, target customers, campaign talking points and promotion rules become operating memory that keeps support and seller actions aligned with the business.
Sellers should not need to dig through menus for every operation. RivonClaw is designed so owner instructions from chat can become scoped actions, lookups and store tasks.
Cross-border sellers deal with different languages and buyer expectations. The AI keeps your policy and positioning consistent while making the conversation feel local.
Refund disputes, sensitive complaints and policy exceptions are escalated with context. Tools stay limited to the current shop, buyer, conversation and allowed action surface.
Customer service is the first working automation layer. AI inventory management is in development, with creator management coming next inside the same seller workspace.
Version 1.8.14
Current builds are available for pilot sellers. For TikTok Shop, Amazon, Temu, additional platforms or new markets, contact [email protected].
RivonClaw is designed to minimize personal data collection, keep operational context scoped to the seller's store, and protect secrets with local-first storage and OS-native secure storage.
RivonClaw processes only the information needed to provide seller automation and support workflows: